Corvix Group LLC DBA VineVanta (“VineVanta,” “Corvix Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, use our services, or communicate with us, including through SMS/text messaging.
1. Information we collect
We may collect the following categories of information:
- Personal identification information: name, email address, phone number, company name, job title, and any information you provide in a contact, demo, reseller, or support inquiry.
- Business information: information about a winery’s operations, technology stack, guest experience, direct-to-consumer sales, payment workflows, or other business processes that you choose to share with us.
- Technical and usage information: IP address, browser type, device and operating-system information, pages visited, and interaction data collected through cookies or similar technologies.
- Communications information: records of communications with us, including email, form submissions, phone communications, and SMS/text-message preferences and replies.
2. How we use information
We may use information we collect to provide, operate, maintain, and improve VineVanta’s website, services, demonstrations, partnership programs, and support; respond to inquiries; communicate about consultations, appointments, projects, and account-related matters; send administrative notices; deliver marketing or promotional communications where permitted and subject to your choices; and protect our website, users, and business from fraud, misuse, security incidents, or legal violations.
3. SMS/text messaging policy
By providing your mobile phone number and explicitly opting in through an applicable form or workflow, you may consent to receive SMS/text messages from Corvix Group LLC DBA VineVanta for service-related updates, appointment reminders, support inquiries, account alerts, and, when separately selected, marketing purposes.
Opt-in and purchase condition
You must explicitly opt in to receive SMS messages. Consent to receive marketing text messages is not a condition of purchasing goods or services. Transactional and promotional SMS consent are requested separately where applicable.
Message frequency and rates
Message frequency may vary based on your engagement with our services and the communication type. Standard message and data rates may apply depending on your mobile-carrier plan.
Opt-out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message and no further SMS messages will be sent unless you re-enroll.
Help
For assistance, reply HELP to a message or contact us at [email protected] or 888-559-0438.
Carrier liability
Carriers are not liable for delayed or undelivered messages.
SMS data sharing
We do not sell, rent, or share your mobile phone number or SMS consent data with third parties or affiliates for their own marketing purposes. We may use service providers that support our messaging program, such as CRM, communications, or SMS-routing providers, only to provide services on our behalf and subject to appropriate contractual protections.
4. How we share information
We do not sell personal information. We may share personal information with service providers that help us operate our website, communications, IT infrastructure, CRM, analytics, security, or messaging programs; with professional advisors and governmental or regulatory authorities when required by law or necessary to establish, exercise, or defend legal claims; and in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business. We require service providers to use personal information only as instructed and to protect it appropriately.
5. Cookies and similar technologies
We may use cookies, pixels, log files, and similar technologies to support core website functions, understand website usage, improve content, and measure communications. You can usually configure your browser to limit or reject cookies, though some website functions may not operate properly if you do.
6. Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal and business information from unauthorized access, alteration, disclosure, or destruction. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements.
7. Your choices and rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of personal information we hold about you; to opt out of marketing communications; and to request information about how we process personal information. You may unsubscribe from marketing emails using the unsubscribe link in the email. For SMS, reply STOP. To make a privacy request, contact us using the details below.
8. Third-party links
Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their policies before providing personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Your continued use of the website or services after an update is posted is subject to the revised policy to the extent permitted by law.
10. Contact us
If you have questions about this Privacy Policy, our data practices, or your privacy choices, contact:
Corvix Group LLC DBA VineVanta
30 N Gould Street Ste N
Sheridan, WY 82801
Phone: 888-559-0438
Email: [email protected]
Please also review our Terms & Conditions.